Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Orders placed on the weekends and holidays will be processed the following business day.
Orders placed on the weekends and holidays will be processed the following business day.
Carriers
All shipments are shipping via FEDEX or USPS
Order Tracking
Tracking information will be provided either via email, through the website, or directly from the carrier.
All of our shipments include tracking as standard.
Shipping Rates
The rate charged for the shipping of your order is based on the the subtotal of your cart and the tier it falls into. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Shipping Rates (US Contiguous Only)
$0.00 - $25.00 = $9.00
$25.01 - $50.00 = $14.00
$50.01 - $99.99 = $20.00
$100.00 - $149.99 = $24.00
$150.00+ = FREE
We do not offer international shipping. We apologize for any inconvenience this may cause.
PLEASE NOTE: Due to a large amount of packages being stolen after delivery, some orders may be shipped requiring a signature upon delivery. If your order is subject to signature, you will receive an email once your order is shipped stating that a signature is required.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Goods Received Damaged
Unfortunately, shipping accidents do happen We do our best to wrap and prepare your goods as best as we can but sometimes damage and destruction does happen. If this is is the case with your shipment, we will happily send you a replcaement. There are some regulations:
1) Send us an emal to info@pharaohshookahs.com within 48 hours of delivery with the damaged goods.
2) Include pictures of the damage as well as the condition of the box that was deliveired. If tere is any broken items or glass inside the box, be sure to show this in the picture.
1) Send us an emal to info@pharaohshookahs.com within 48 hours of delivery with the damaged goods.
2) Include pictures of the damage as well as the condition of the box that was deliveired. If tere is any broken items or glass inside the box, be sure to show this in the picture.
